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What is YoungStar?

YoungStar is Wisconsin's child care quality rating and improvement system. We give parents tools and information to raise happy, healthy kids. We help preschools and child care providers give children safe, nurturing places to grow. How do we do it?

  • By objectively measuring child care quality from one to five stars for thousands of child care providers.
  • By giving parents an easy way to find programs that match their family's lifestyle, budget, and special needs.
  • By supporting providers with tools and training to deliver high quality care.
  • By setting a consistent standard for child care quality.

What is Regulated Child Care?

Regulated child care provides a foundation for safe child care settings by conducting background checks, regular inspections and complaint investigations. Types of regulated child care include:

  • Certified Care (3 or fewer children under age 7 in care)
  • Licensed Family Child Care (up to 8 children under age 7)
  • Licensed Group Child Care (9 or more children under age 7)
  • Day Camp (seasonal program for 4 or more children ages 3 & up)

Providers Not Listed:


Additional Information:


Contact your Child Care Resource & Referral Center for more help finding child care

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R E A C H Inc
Hand In Hand A Place For All Child
800 Wisconsin St Box 13
Eau Claire WI 54703
Eau Claire County
 
Contact Information
Penny Shepherd

Provider #
2000556142
Location #
001
Facility #
520077
Regulation Type
Licensed Group
Applicant/Licensee
Stacy Wigfield
 
Ages Served
6 Week(s) - 12 Year(s)



Months Open
Jan - Dec
Day Capacity
144
Night Capacity
0

Hours
Mon-Fri
5:30AM - 6:30PM
Sat-Sun
Closed
Current Rating


30 Points Earned, Out of 40 Points Maximum

Category Points Earned Points Possible
Education and Training 11 15
Learning Environment and Curriculum 9 13
Business and Professional Practices 6 7
Health and Wellness 4 5
This program provides Infant Child Care

Regulated child care providers are monitored for compliance with health and safety standards. Below, you may view the last three years of enforcement actions/stipulations/warning letters *, monitoring and violations.

Enforcement Actions/Stipulations/Warning Letters * in Last 3 Years

Type of Regulation Licensing
Date 08/26/2019
Type Warning Letter
Appeal No
Violations **
251.05(1)(c) (Cardiopulmonary Resuscitation Training) on 08/21/2019 : On 8/21/19, employee B and C have not completed the infant and child cardiopulmonary resuscitation and automated external defibrillator training within 6 months after beginning to work with children.
Type of Regulation Licensing
Date 08/21/2019
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 06/21/2019
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 03/15/2019
Details No violations found ***
Type of Regulation Licensing
Date 02/01/2019
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 01/03/2019
Details No violations found ***
Type of Regulation Licensing
Date 07/30/2018
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 02/06/2018
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 01/05/2018
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 09/20/2017
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 08/15/2017
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 04/03/2017
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 01/30/2017
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 12/01/2016
Details No violations found ***
Type of Regulation Licensing
Date 11/28/2016
Details See Violations below
Results View Plan
Date 08/21/2019
Rule Number 251.05(1)(c)
Rule Summary Cardiopulmonary Resuscitation Training
Description
On 8/21/19, employee B and C have not completed the infant and child cardiopulmonary resuscitation and automated external defibrillator training within 6 months after beginning to work with children.
Date 08/21/2019
Rule Number 251.08(7)(b)
Rule Summary Vehicle - First Aid Kit
Description
On 8/21/19, the center-provided vehicles were not equipped with a first aid kit.
Date 06/21/2019
Rule Number 251.05(3)(c)
Rule Summary Close Supervision Of Children
Description
On 6/19/19, during a field trip to the park, a 2 year old child ran off from the group and was not within sight and sound of the child care workers to prevent harm and assure safety.
Date 02/01/2019
Rule Number 251.05(1)(b)
Rule Summary Shaken Baby Syndrome Prevention Training
Description
On 2/1/19, documentation of completion of Shaken Baby Syndrome Prevention training was not observed on file for employee D and F.
Date 02/01/2019
Rule Number 251.05(1)(c)
Rule Summary Cardiopulmonary Resuscitation Training
Description
On 2/1/19, employee E did not complete the infant and child cardiopulmonary resuscitation and automated external defibrillator training within 6 months after beginning to work with children. Employee D did not have a current certificate of completion of infant and child cardiopulmonary resuscitation training on file.
Date 02/01/2019
Rule Number 251.05(3)(a)
Rule Summary Supervision - Teacher Per Group Of Children
Description
On 2/1/19, the Angel Fish classroom was observed to not have a qualified child care teacher supervising a group of children. Rule requires that at least one child care teacher shall supervise each group of children.
Date 02/01/2019
Rule Number 251.06(2)(b)
Rule Summary Electrical Or Hot Surface Protection
Description
On 2/1/19, an electrical outlet in the 4K classroom was observed unprotected.
Date 02/01/2019
Rule Number 251.07(6)(j)9.
Rule Summary Reviewing Injury Records
Description
On 2/1/19, there was no documentation showing the director reviewed the medical log book within the last 6 months in the Crown Fish and Seahorse classrooms. Rule requires that records of injuries shall be reviewed by the director or designated person with staff every 6 months in order to ensure that all possible preventive measures are being taken.
Date 02/01/2019
Rule Number 251.07(6)(k)2.
Rule Summary Health Examination - Children Over Age 2
Description
On 2/1/19, a current Health/Physical Exam Report was not observed on file for Child #5.
Date 02/01/2019
Rule Number 251.08(3)(b)
Rule Summary Driver Record - Obtain & Review
Description
On 2/1/19, employee E who is currently transporting children do not have a driving record on file.
Date 07/30/2018
Rule Number 251.04(5)(a)
Rule Summary Staff File - Maintenance & Availability
Description
On 7/30/18, employee A's file was not readily available for review by the licensing specialist.
Date 07/30/2018
Rule Number 251.04(5)(a)2.
Rule Summary Staff File - Background Information Disclosure Form
Description
On 7/30/18, the background information disclosure documentation was not observed on file for employee B.
Date 07/30/2018
Rule Number 251.05(1)(c)
Rule Summary Cardiopulmonary Resuscitation Training
Description
On 7/30/18, current certificate of completion for infant and child cardiopulmonary resuscitation were not observed for employee C and D.
Date 07/30/2018
Rule Number 251.08(3)(b)
Rule Summary Driver Record - Obtain & Review
Description
On 7/30/18, documentation of current of driving records were not observed on file for review for employee A and B who are responsible for transporting children.
Date 02/06/2018
Rule Number 251.04(2)(a)
Rule Summary Compliance With Laws
Description
Contrary to s. 48.685(3)(bm) Wis. Stats., the caregiver background check for employee B and F were completed as of 2016. Caregiver background checks must be completed annually.
Date 02/06/2018
Rule Number 251.04(5)(a)2.
Rule Summary Staff File - Background Information Disclosure Form
Description
On 2/6/18, the Background Information Disclosure Form was not observed on file for employee B.
Date 02/06/2018
Rule Number 251.04(6)(a)1.
Rule Summary Child Record - Enrollment Information
Description
On 2/6/18, the child enrollment information form for child #1, #2, and #6 did not have the name, address, telephone number of a physician or medical facility caring for the child.
Date 02/06/2018
Rule Number 251.05(1)(b)
Rule Summary Shaken Baby Syndrome Prevention Training
Description
Contrary to DCF 251.05(1)(b), on 2/6/18, documentation of completion of Shaken Baby Syndrome Prevention training was not observed in the file for staff B. A department approved training in shaken baby syndrome prevention is required to be completed before working with children under age 5.
Date 02/06/2018
Rule Number 251.05(1)(c)
Rule Summary Cardiopulmonary Resuscitation Training
Description
Contrary to DCF 251.05(1)(c), on 2/6/18, a current certificate of completion for infant and child cardiopulmonary resuscitation was not on file for employee C and F. Rule states all employees in regular contact with children shall obtain and maintain a current certificate of completion for infant and child cardiopulmonary resuscitation and automated external defibrillator use from an agency approved by the department within 6 months after beginning to work with children.
Date 02/06/2018
Rule Number 251.05(1)(L)1.a.
Rule Summary Staff Health Examination - Illness
Description
On 2/6/18, documentation of a physical examination report indicating the person is free from illness detrimental to children including tuberculosis was not observed on file for employee B.
Date 02/06/2018
Rule Number 251.06(2)(b)
Rule Summary Electrical Or Hot Surface Protection
Description
On 2/6/18, an electrical outlet was observed not protected with a guard in the Starfish Room
Date 02/06/2018
Rule Number 251.06(5)(c)
Rule Summary Garbage Containers - Construction & Disposal Schedule
Description
On 2/6/18, a garbage container with food waste in it did not have a cover in the Manatee Room. Rule states in pertinent part that garbage containers in the building shall be rigid, covered, watertight and emptied daily or more often as needed.
Date 02/06/2018
Rule Number 251.06(9)(f)3.
Rule Summary Food - Leftover Prepared Food
Description
On 2/6/18, a bowl of peaches cover with plastic wrap with a date of 2/2/18 was in the kitchen refrigerator. Rule states that leftover prepared food which has not been served shall be dated, refrigerated promptly and used within 36 hours, or frozen immediately for later use.
Date 02/06/2018
Rule Number 251.06(9)(g)1.b.
Rule Summary Food Service Staff - Clothing, Hair Restraints
Description
On 2/6/18, the cook was observed to have her hair pull back into a pony tail. Rule states in pertinent part that an effective hair restraints such as hair nets or caps shall be used by food service staff.
Date 02/06/2018
Rule Number 251.07(6)(k)2.
Rule Summary Health Examination - Children Over Age 2
Description
On 2/6/18, a current health examination was not observed on file for child #9. Rule in pertinent part states that each child 2 years of age and older shall have an initial health examination not more than one year prior to nor later than 3 months after being admitted to the center, and a follow-up health examination at least once every 2 years thereafter.
Date 02/06/2018
Rule Number 251.09(1)(c)
Rule Summary Infant & Toddler - Documenting Changes In Development
Description
On 2/6/18, documentation of child #3 and #10's development and routine changes were not observed on file. Rule requires that every 3 months a child's development and routine changes be documented based on discussion with the parent.
Date 01/05/2018
Rule Number 251.11(4)(b)
Rule Summary Continuation License - Application Materials Submission
Description
At least 30 days before the continuation review date of the license, an applicant for license renewal shall complete and submit to the department all applicable continuation materials and include submittal of any forfeiture due and owing under s. 48.715(3), Stats., or penalty under s. 48.76, Stats.
Date 09/20/2017
Rule Number 251.05(4)(b)
Rule Summary Staff-To-Child Ratios - Minimum
Description
Staff to child ratio was not maintained in the infant-2 1/2 year Sea Turtle classroom on 9/20/2017.
Date 08/15/2017
Rule Number 251.04(2)(a)
Rule Summary Compliance With Laws
Description
Contrary to s. 48.685(3)(bm) Wis. Stats., the caregiver background check for employee B was completed 8/4/2016. Caregiver background checks must be completed annually.
Date 08/15/2017
Rule Number 251.04(6)(b)
Rule Summary Current, Accurate Daily Attendance Record
Description
1. A child in care in the Sea Turtle room was observed not signed in on the attendance list. 2. Two children in care were not signed in on the attendance list in the Sea Horse Room. 3. A child in care was not signed in on the attendance list in the Lobster Room. 4. A child in care who left the Flounder Room at 11am was not sign out on the attendance list until around 2pm.
Date 08/15/2017
Rule Number 251.04(7)
Rule Summary Confidentiality - Compliance With Statutes & Rules
Description
It was observed that the form Staff and Child Identification Key which contains confidential information was posted.
Date 08/15/2017
Rule Number 251.04(8)(b)
Rule Summary Biennial Training - Child Abuse & Neglect
Description
Documentation of biennial training in child abuse & neglect during the past 24 months was not observed for employee B and D.
Date 08/15/2017
Rule Number 251.05(1)(g)2.
Rule Summary Assistant Child Care Teacher - Qualifications
Description
Educational qualifications was not observed in the file for employee B who was hired on 9/29/15 as an assistant teacher.
Date 08/15/2017
Rule Number 251.05(2)(c)1.
Rule Summary Continuing Education Requirement - Full Time Staff
Description
25 hours of continue education was not observed for employee B. Rule requires that each administrator, center director, and child care worker who works more than 20 hours a week shall participate in at least 25 hours of continuing education each year.
Date 08/15/2017
Rule Number 251.05(3)(a)
Rule Summary Supervision - Teacher Per Group Of Children
Description
The Marlin Room was observed to not have a qualified child care teacher supervising the group of children. The two employees present were assistant teachers. Rule requires that at least one child care teacher shall supervise each group of children
Date 08/15/2017
Rule Number 251.07(4)(c)
Rule Summary Naps Or Rest Periods - Sleeping Surfaces, Placement
Description
A child was observed sleeping on the floor in the Penquin Room. A cot was not was provided for the child.
Date 08/15/2017
Rule Number 251.07(6)(k)1.
Rule Summary Health Examination - Children Under Age 2
Description
A current Health Examination Report was not observed in the file for child #2 and child 4.
Date 08/15/2017
Rule Number 251.09(1)(j)
Rule Summary Infant & Toddler - Crib Mattresses & Coverings
Description
Mattress coverings for multiple playpens in the Manta Ray Room were observed to be loose fitting. Rule requires that cribs and playpens shall contain a tight fitting mattress and any mattress covering shall fit snugly over the mattress.
Date 04/03/2017
Rule Number 251.05(1)(b)
Rule Summary Shaken Baby Syndrome Prevention Training
Description
Documentation of completion of Shaken Baby Syndrome Prevention training was not observed in the file for staff A. A department approved training in shaken baby syndrome prevention is required to be completed before a child care worker begins to work with children under age 5.
Date 01/30/2017
Rule Number 251.04(2)(m)
Rule Summary Health, Safety & Welfare Of Children
Description
The licensee shall ensure that any action, by commission or omission, or any condition or occurrence relating to the operation of the child care center does not adversely affect the health, safety or welfare of any child under the care of the licensee. Contrary to DCF 251.04(2)(m), on 1/26/2017, a child at the center had an allergic reaction after being given food containing a known allergen to the child.
Date 11/28/2016
Rule Number 251.07(6)(k)1.
Rule Summary Health Examination - Children Under Age 2
Description
A completed Health Report dated within the past 6 months was not observed in the file for Child # 2 and Child # 4.
Date 11/28/2016
Rule Number 251.09(1)(c)
Rule Summary Infant & Toddler - Documenting Changes In Development
Description
Documentation, at least every 3 months, of changes in development was not observed in the file for Child # 3 and Child # 4.
Footnotes

* An enforcement action is a sanction or penalty that the Department of Children and Families may impose to gain a child care center's compliance with administrative rule. An enforcement action only pertains to licensed care -- not to certified care. On the date indicated above, an enforcement action was issued by the Department to address a violation of one or more administrative rules. The center can dispute an enforcement action through an appeal. If there is an appeal, this is also indicated above. If no decision is listed for an appealed action, contact the appropriate Department Regional Office for more information. The Department may also resolve an enforcement action through a stipulation agreement with the licensee.

** Any violations included in an enforcement action are both displayed next to the enforcement action and displayed in the listing of violations. Forfeitures are displayed next to their action type, and forfeiture amounts are identified next to each violation.

*** During a partial review of rule requirements on the date indicated, no rule violations were observed.





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Disclaimer: This information is provided as a public service by the Department of Children and Families (DCF). The Department neither endorses any child care center nor guarantees that this information is accurate, up-to-date or complete. This information, which should not be used as a sole source in selecting a center, does not replace official information sources. Users of this website are responsible for checking the accuracy, completeness and/or suitability of all information. Persons wishing current, official information may contact the appropriate regional licensing office or county/tribal certification office.

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