What is YoungStar?

YoungStar is Wisconsin's child care quality rating and improvement system. We give parents tools and information to raise happy, healthy kids. We help preschools and child care providers give children safe, nurturing places to grow. How do we do it?

  • By objectively measuring child care quality from one to five stars for thousands of child care providers.
  • By giving parents an easy way to find programs that match their family's lifestyle, budget, and special needs.
  • By supporting providers with tools and training to deliver high quality care.
  • By setting a consistent standard for child care quality.

What is Regulated Child Care?

Regulated child care provides a foundation for safe child care settings by conducting background checks, regular inspections and complaint investigations. Types of regulated child care include:

  • Certified Care (3 or fewer children under age 7 in care)
  • Licensed Family Child Care (up to 8 children under age 7)
  • Licensed Group Child Care (9 or more children under age 7)
  • Day Camp (seasonal program for 4 or more children ages 3 & up)

Additional Information:


Contact your Child Care Resource & Referral Center for more help finding child care

(888) 713.KIDS
info@supportingfamiliestogether.org
Skip Navigation LinksSearch > Search Results > Provider Details
select
R E A C H Inc
Hand In Hand A Place For All Child
800 Wisconsin St Box 13
Eau Claire WI 54703
Eau Claire County
 
Contact Information
Penny Shepherd
(715) 833-7744

Provider #
2000556142
Location #
001
Facility #
520077
Regulation Type
Licensed Group
Applicant/Licensee
Stacy Wigfield
 
Ages Served
6 Week(s) - 13 Year(s)



Months Open
Jan - Dec
Day Capacity
144
Night Capacity
0

Hours
Mon-Fri
5:30AM - 6:30PM
Sat-Sun
Closed
Current Rating


26 Points Earned, Out of 40 Points Maximum

Category Points Earned Points Possible
Education and Training 10 15
Learning Environment and Curriculum 8 13
Business and Professional Practices 6 7
Health and Wellness 2 5


Regulated child care providers are monitored for compliance with health and safety standards. Below, you may view the last three years of enforcement actions/stipulations/warning letters*, monitoring and violations.

Enforcement Actions/Stipulations/Warning Letters * in Last 3 Years

Type of Regulation Licensing
Date 08/03/2015
Type Direct Forfeiture: $1000
Appeal No
Violations **
251.05(3)(c) (Close Supervision Of Children) on 07/27/2015 : On 07/20/2015 Child # 1 was without staff supervision for approximately 10 minutes when the child ran from his assigned child care room
$1000
Type of Regulation Licensing
Date 09/20/2017
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 08/15/2017
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 04/03/2017
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 01/30/2017
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 12/01/2016
Details No violations found ***
Type of Regulation Licensing
Date 11/28/2016
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 07/05/2016
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 01/25/2016
Details No violations found ***
Type of Regulation Licensing
Date 01/19/2016
Details No violations found ***
Type of Regulation Licensing
Date 01/12/2016
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 01/05/2016
Details See Violations below
Type of Regulation Licensing
Date 09/22/2015
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 07/27/2015
Details See Violations below
Type of Regulation Licensing
Date 07/27/2015
Details No violations found ***
Type of Regulation Licensing
Date 07/06/2015
Details No violations found ***
Type of Regulation Licensing
Date 06/10/2015
Details See Violations below
Results View Plan
Type of Regulation Licensing
Date 05/27/2015
Details No violations found ***
Type of Regulation Licensing
Date 01/06/2015
Details No violations found ***
Type of Regulation Licensing
Date 12/23/2014
Details No violations found ***
Date 09/20/2017
Rule Number 251.05(4)(b)
Rule Summary Staff-To-Child Ratios - Minimum
Description
Staff to child ratio was not maintained in the infant-2 1/2 year Sea Turtle classroom on 9/20/2017.
Date 08/15/2017
Rule Number 251.04(2)(a)
Rule Summary Compliance With Laws
Description
Contrary to s. 48.685(3)(bm) Wis. Stats., the caregiver background check for employee B was completed 8/4/2016. Caregiver background checks must be completed annually.
Date 08/15/2017
Rule Number 251.04(6)(b)
Rule Summary Current, Accurate Daily Attendance Record
Description
1. A child in care in the Sea Turtle room was observed not signed in on the attendance list. 2. Two children in care were not signed in on the attendance list in the Sea Horse Room. 3. A child in care was not signed in on the attendance list in the Lobster Room. 4. A child in care who left the Flounder Room at 11am was not sign out on the attendance list until around 2pm.
Date 08/15/2017
Rule Number 251.04(7)
Rule Summary Confidentiality - Compliance With Statutes & Rules
Description
It was observed that the form Staff and Child Identification Key which contains confidential information was posted.
Date 08/15/2017
Rule Number 251.04(8)(b)
Rule Summary Biennial Training - Child Abuse & Neglect
Description
Documentation of biennial training in child abuse & neglect during the past 24 months was not observed for employee B and D.
Date 08/15/2017
Rule Number 251.05(1)(g)2.
Rule Summary Assistant Child Care Teacher - Qualifications
Description
Educational qualifications was not observed in the file for employee B who was hired on 9/29/15 as an assistant teacher.
Date 08/15/2017
Rule Number 251.05(2)(c)1.
Rule Summary Continuing Education Requirement - Full Time Staff
Description
25 hours of continue education was not observed for employee B. Rule requires that each administrator, center director, and child care worker who works more than 20 hours a week shall participate in at least 25 hours of continuing education each year.
Date 08/15/2017
Rule Number 251.05(3)(a)
Rule Summary Supervision - Teacher Per Group Of Children
Description
The Marlin Room was observed to not have a qualified child care teacher supervising the group of children. The two employees present were assistant teachers. Rule requires that at least one child care teacher shall supervise each group of children
Date 08/15/2017
Rule Number 251.07(4)(c)
Rule Summary Naps Or Rest Periods - Sleeping Surfaces, Placement
Description
A child was observed sleeping on the floor in the Penquin Room. A cot was not was provided for the child.
Date 08/15/2017
Rule Number 251.07(6)(k)1.
Rule Summary Health Examination - Children Under Age 2
Description
A current Health Examination Report was not observed in the file for child #2 and child 4.
Date 08/15/2017
Rule Number 251.09(1)(j)
Rule Summary Infant & Toddler - Crib Mattresses & Coverings
Description
Mattress coverings for multiple playpens in the Manta Ray Room were observed to be loose fitting. Rule requires that cribs and playpens shall contain a tight fitting mattress and any mattress covering shall fit snugly over the mattress.
Date 04/03/2017
Rule Number 251.05(1)(b)
Rule Summary Shaken Baby Syndrome Prevention Training
Description
Documentation of completion of Shaken Baby Syndrome Prevention training was not observed in the file for staff A. A department approved training in shaken baby syndrome prevention is required to be completed before a child care worker begins to work with children under age 5.
Date 01/30/2017
Rule Number 251.04(2)(m)
Rule Summary Health, Safety & Welfare Of Children
Description
The licensee shall ensure that any action, by commission or omission, or any condition or occurrence relating to the operation of the child care center does not adversely affect the health, safety or welfare of any child under the care of the licensee. Contrary to DCF 251.04(2)(m), on 1/26/2017, a child at the center had an allergic reaction after being given food containing a known allergen to the child.
Date 11/28/2016
Rule Number 251.07(6)(k)1.
Rule Summary Health Examination - Children Under Age 2
Description
A completed Health Report dated within the past 6 months was not observed in the file for Child # 2 and Child # 4.
Date 11/28/2016
Rule Number 251.09(1)(c)
Rule Summary Infant & Toddler - Documenting Changes In Development
Description
Documentation, at least every 3 months, of changes in development was not observed in the file for Child # 3 and Child # 4.
Date 07/05/2016
Rule Number 251.04(6)(a)1.
Rule Summary Child Record - Enrollment Information
Description
Documentation of emergency contact information /person(s) was not observed in the file for Child 9.
Date 07/05/2016
Rule Number 251.04(6)(a)2.
Rule Summary Child Record - Emergency Medical Consent
Description
Documentation of parent authorization/consent for emergency medical care/treatment was not observed in the file for Child 7.
Date 07/05/2016
Rule Number 251.04(6)(a)4.
Rule Summary Child Record - Field Trip Authorization
Description
Documentation of parent consent for child to participate in field trips/other activity participation/transportation was not observed in the file for Child 7.
Date 07/05/2016
Rule Number 251.06(9)(d)1.c.
Rule Summary Food Storage - Cold Storage Thermometers
Description
The thermometer in the refrigerator in the Marlin Room was observed to have a temperature reading of +46 degrees Fahrenheit.
Date 07/05/2016
Rule Number 251.07(6)(k)2.
Rule Summary Health Examination - Children Over Age 2
Description
A Child Health Report dated within the past 2 years was not observed in the file for Child #10.
Date 07/05/2016
Rule Number 251.09(2)(bm)
Rule Summary Infant & Toddler - Sleep Position
Description
4 children in the Starfish Room and 2 children in the Manta Ray Room were observed asleep in bouncy seats. No physician authorizations are on file.
Date 01/12/2016
Rule Number 251.07(6)(k)1.
Rule Summary Health Examination - Children Under Age 2
Description
A Child Health Report document dated within the past 6 months was not observed in the file for Child # 6.
Date 01/12/2016
Rule Number 251.07(6)(k)2.
Rule Summary Health Examination - Children Over Age 2
Description
A Child Health Report document dated within the past 2 years was not observed in the file for Child # 1, # 3 and # 4.
Date 01/05/2016
Rule Number 251.11(4)(b)
Rule Summary Continuation License - Application Materials Submission
Description
At least 30 days before the continuation review date of the license, an applicant for license renewal shall complete and submit to the department all applicable continuation materials and include submittal of any forfeiture due and owing under s. 48.715(3), Stats., or penalty under s. 48.76, Stats.
Date 09/22/2015
Rule Number 251.04(6)(b)
Rule Summary Current, Accurate Daily Attendance Record
Description
9 children were observed in theFlounder Room. 8 children were signed-in on the attendance record.
Date 09/22/2015
Rule Number 251.06(5)(a)
Rule Summary Condition Of Premises
Description
The hot water on one of the child-use sinks outside of the Manatee Room was inoperative.
Date 09/22/2015
Rule Number 251.06(5)(d)
Rule Summary Cleanliness Of Equipment, Furnishings, Sanitation Of Eating Surfaces
Description
The carpet in the Lobster Room was observed to be dirty and stained.
Date 07/27/2015
Rule Number 251.04(3)(i)
Rule Summary Report - Unknown Whereabouts Or Left Premise
Description
On 07/20/2015 Child # 1's whereabouts were unknown to Center staff for approximately 10 minutes when the child left the building without staff having knowledge that the child had exited the building.
Date 07/27/2015
Rule Number 251.05(3)(c)
Rule Summary Close Supervision Of Children
Description
On 07/20/2015 Child # 1 was without staff supervision for approximately 10 minutes when the child ran from his assigned child care room
Date 06/10/2015
Rule Number 251.04(2)(a)
Rule Summary Compliance With Laws
Description
Contrary to s.48.685(3)(bum) Wis. Stats.,Staff G and Staff I do not have a completed Background Information a Disclosure form, nor Criminal Background Check results from the Department of Justice or Department of Health a Services, on file that has been updated within the past 12 months. Page 2 of the Department of Health Services results report was not observed in the file for Staff F.
Date 06/10/2015
Rule Number 251.04(5)(a)1.
Rule Summary Staff File - Staff Record Information
Description
A completed Staff Record document was not observed in the file for Staff C.
Date 06/10/2015
Rule Number 251.05(1)(b)
Rule Summary Shaken Baby Syndrome Prevention Training
Description
Documentation of successful completion of Shaken Baby Syndrome Prevention training was not observed in the file for Staff E, Staff G and Staff I.
Date 06/10/2015
Rule Number 251.05(1)(L)1.
Rule Summary Staff Health Examination - Requirements
Description
A completed Staff Health Report document was not observed in the file for Staff C, Staff E, Staff G and Staff I. A TB test results report was not observed in the file for Staff C and Staff I.
Date 06/10/2015
Rule Number 251.05(2)(a)
Rule Summary Staff Orientation - Develop, Implement, Document
Description
Documentation of completion of all required Staff Orientation requirements was not observed in the file for Staff A, Staff B, Staff C, Staff E, Staff F, Staff G, Staff H and Staff I.
Footnotes

* An enforcement action is a sanction or penalty that the Department of Children and Families may impose to gain a child care center's compliance with administrative rule. An enforcement action only pertains to licensed care -- not to certified care. On the date indicated above, an enforcement action was issued by the Department to address a violation of one or more administrative rules. The center can dispute an enforcement action through an appeal. If there is an appeal, this is also indicated above. If no decision is listed for an appealed action, contact the appropriate Department Regional Office for more information. The Department may also resolve an enforcement action through a stipulation agreement with the licensee.

** Any violations included in an enforcement action are both displayed next to the enforcement action and displayed in the listing of violations. Forfeitures are displayed next to their action type, and forfeiture amounts are identified next to each violation.

*** During a partial review of rule requirements on the date indicated, no rule violations were observed.





This site is designed for Chrome, Safari, Firefox, and IE 8 or higher. If using a recent version of Internet Explorer, it is best not to use Compatibility View on this site.

Please visit http://www.microsoft.com/windows/ie/ for more information on the available Internet Explorer versions.

Disclaimer: This information is provided as a public service by the Department of Children and Families (DCF). The Department neither endorses any child care center nor guarantees that this information is accurate, up-to-date or complete. This information, which should not be used as a sole source in selecting a center, does not replace official information sources. Users of this website are responsible for checking the accuracy, completeness and/or suitability of all information. Persons wishing current, official information may contact the appropriate regional licensing office or county/tribal certification office.