Lake Edge Learning Center
1511 Nicolet Blvd
Neenah WI 54956-2983
Contact Information
Robin Kwaterski
Provider #
7000577947
Location #
001
Facility #
420101
Regulation Type
Licensed Group
Applicant/Licensee
Linda Stoll
Ages Served
6 weeks - 9 years

Months Open
Jan - Dec
Day Capacity
50
Night Capacity
0
Hours
Mon-Fri
6:00AM - 6:00PM
Sat-Sun
Closed

Current Rating
This program provides Infant Child Care.  

Regulated child care providers are monitored for compliance with health and safety standards. Below, you may view the last three years of enforcement actions/stipulations/warning letters *, monitoring  and  violations.

Enforcement Actions/Stipulations/Warning Letters *  in Last 3 Years

Type of Regulation Date Type Appeal Decision Violations **
Licensing 4/19/2021 Orders Letter No
251.04(3)(i)  (Report - Unknown Whereabouts Or Left Premise)  on 3/30/2021  : The department was not notified until March 30, 2021 of an incident that resulted in a provider not knowing the whereabouts of a child in attendance at the center that had occurred on March 19, 2021. Reporting is required within 24 hours of a incident. Order issued.  
251.055(1)(a)  (Supervision Of Children)  on 3/30/2021  : On March 19, 2021 a two-year-old failed to be supervised when they were left alone and unsupervised by child care workers outside on the playground for 15-20 minutes. Order issued.  
251.055(1)(f)  (Child Tracking Procedure)  on 3/30/2021  : On March 19, 2021 child care workers failed to adhere to the centers procedure for ensuring the number, names, and whereabouts of children in care by counting and verifying children at the designated locations when coming in from the playground. Order issued.  
Licensing 3/15/2021 Warning Letter No
251.055(1)(h)  (Procedure If Absent Without Prior Notification)  on 2/8/2021  : 1/19/21 the center failed to contact the parent when a child is absent from the cntr w/out prior notification, 4yr old child failed to return from 4K from the bus. 3 staff were made aware that the child had not returned to the cntr, no call was made to parent to check child's whereabouts. The cntr was notified by the bus company that the child was found on the bus while putting the bus away for the night. The child was returned to the cntr safely and the parent was notified at that time. Violation is the result of a self-reported incident by the center as required by licensing. Warning issued.  
Type of Regulation Licensing
Date 4/19/2021
Type Orders Letter
Appeal No
Decision
Violations
251.04(3)(i)  (Report - Unknown Whereabouts Or Left Premise)  on 3/30/2021  : The department was not notified until March 30, 2021 of an incident that resulted in a provider not knowing the whereabouts of a child in attendance at the center that had occurred on March 19, 2021. Reporting is required within 24 hours of a incident. Order issued.  
251.055(1)(a)  (Supervision Of Children)  on 3/30/2021  : On March 19, 2021 a two-year-old failed to be supervised when they were left alone and unsupervised by child care workers outside on the playground for 15-20 minutes. Order issued.  
251.055(1)(f)  (Child Tracking Procedure)  on 3/30/2021  : On March 19, 2021 child care workers failed to adhere to the centers procedure for ensuring the number, names, and whereabouts of children in care by counting and verifying children at the designated locations when coming in from the playground. Order issued.  
Type of Regulation Licensing
Date 3/15/2021
Type Warning Letter
Appeal No
Decision
Violations
251.055(1)(h)  (Procedure If Absent Without Prior Notification)  on 2/8/2021  : 1/19/21 the center failed to contact the parent when a child is absent from the cntr w/out prior notification, 4yr old child failed to return from 4K from the bus. 3 staff were made aware that the child had not returned to the cntr, no call was made to parent to check child's whereabouts. The cntr was notified by the bus company that the child was found on the bus while putting the bus away for the night. The child was returned to the cntr safely and the parent was notified at that time. Violation is the result of a self-reported incident by the center as required by licensing. Warning issued.  

Monitoring in Last 3 Years

Type of Regulation Date Details Results
Licensing 5/5/2022 See Violations below
Licensing 2/18/2022 See Violations below Paper Icon View plan
Licensing 2/17/2022 See Violations below Paper Icon View plan
Licensing 1/11/2022 No Violations found ***
Licensing 8/25/2021 See Violations below
Licensing 5/20/2021 No Violations found ***
Licensing 3/30/2021 See Violations below Paper Icon View plan
Licensing 2/8/2021 See Violations below Paper Icon View plan
Licensing 1/12/2021 No Violations found ***
Licensing 12/20/2019 No Violations found ***
Licensing 9/6/2019 See Violations below Paper Icon View plan
Licensing 6/5/2019 No Violations found ***

Type of Regulation Licensing
Date 5/5/2022
Details See Violations below
Type of Regulation Licensing
Date 2/18/2022
Details See Violations below
Results Paper Icon View plan
Type of Regulation Licensing
Date 2/17/2022
Details See Violations below
Results Paper Icon View plan
Type of Regulation Licensing
Date 1/11/2022
Details No Violations found ***
Type of Regulation Licensing
Date 8/25/2021
Details See Violations below
Type of Regulation Licensing
Date 5/20/2021
Details No Violations found ***
Type of Regulation Licensing
Date 3/30/2021
Details See Violations below
Results Paper Icon View plan
Type of Regulation Licensing
Date 2/8/2021
Details See Violations below
Results Paper Icon View plan
Type of Regulation Licensing
Date 1/12/2021
Details No Violations found ***
Type of Regulation Licensing
Date 12/20/2019
Details No Violations found ***
Type of Regulation Licensing
Date 9/6/2019
Details See Violations below
Results Paper Icon View plan
Type of Regulation Licensing
Date 6/5/2019
Details No Violations found ***

Violations in Last 3 Years

Date Rule Number Rule Summary Description
5/5/2022 251.11(4)(b) Continuation License - Application Materials Submission At Least 30 Days Before The Continuation Review Date Of License, An Applicant for license renewal Shall Submit To The Department the following materials: A Completed License Continuation Application, The License Renew Fee Under S. 48.65(3)(A), Stats., And Any Forf. Due And Owing Under 48.715(3), Stats., Or Penalty Under 48.76, Stats. Any Changes to Center Policies Not Previously Submitted.
2/18/2022 251.04(2)(h)8. Policy Submitted & Implemented - Child Guidance A staff member failed to implement the centers Child Guidance policy to a child when they roughly grabbed the child by the arm, the child was related to the staff; however they are an enrolled child and the center policy shall be followed while the child is in care.
2/18/2022 251.04(4)(a)3. Parent Notification - Minor Injury A minor injury failed to be reported to a parent (father) when the child was picked up at the center. The mother (employee) was notified at the end of the day/shift.
2/18/2022 251.055(1)(a) Supervision Of Children Infant/toddler staff failed to guide a child's behavior and activities, prevent harm, and ensure safety. A child obtained 2 small art pom-poms, staff were unable to remove the items from the child mouth once noticed resulting in the child swallowing them and later passing them. A separate child was observed crawling under the table twice and eating food items that were dropped to the floor.
2/18/2022 251.07(1)(d) Daily Routines Activates failed to be planned to avoid keeping children waiting in lines or assembled in groups. Children in the 2-year-old room were observed on video to be sitting ideally at the table waiting for lunch for more than 10 minutes while the staff picked up the room disciplining the children when they acted out.
2/18/2022 251.07(5)(b)1. Mealtime - Staff With Children Staff failed to sit at the table with children during mealtimes. Staff in the infant/toddler and 2-year-old rooms were observed on video failing to sit with the children at mealtime.
2/18/2022 251.07(5)(b)5. Eating Surfaces - Cleaned, Sanitized Eating surfaces failed to be washed and sanitized before and after each use. Staff in the infant/toddler, 2's, and 3 year old rooms were observed not following the 2 step cleaning process. Staff did one step or no cleaning at all.
2/18/2022 251.07(6)(dm)3.a. Medical Log - Observation Or Evidence Of Injury An injury that was seen on a child's finger failed to be documented in the medical log regardless of whether it was received while in the care of the center. Child had a blister type/scratch on their finger- unknown how it was obtained.
2/18/2022 251.07(6)(dm)3.b. Medical Log - Injury In Care An injury that posed a potential health issue to a child failed to be documented in the medical log. Child swallowed art/craft pom poms.
2/18/2022 251.07(6)(i)1. Washing Child's Hands & Face During observations, children's hands failed to be washed with soap and warm running water before meals and snacks and after diapering. Meals and snacks-2's. Diapering-2's and toddlers.
2/18/2022 251.07(6)(i)2. Adult Handwashing Persons working with children failed to wash their hands with soap an swarm running water before handling food, before and after assisting with diapering. If gloves are used, hands shall be washed after the removal of gloves. Observed in the 2's and infant/toddler rooms.
2/18/2022 251.09(3)(a)11. Infant & Toddler - Care During Feeding Infant seats with safety straps failed to be used in the infant/toddler room. Children were observed being placed in the Kidney table bucket seat without the manufactures safety straps being used.
2/18/2022 251.09(4)(a)3. Infant & Toddler - Diaper Changing Surface Disinfection The diaper changing surface failed to be cleaned with soap and water and a disinfectant solution after each use. Observed in the 2's and infant/toddler rooms.
2/18/2022 251.09(4)(a)5. Infant & Toddler - Soiled Diapers Disposal Soiled diapers and gloves if used failed to be placed in a hands -free covered container. Staff in the 2's were observed not using the foot activated hand-free option to dispose of soil diapers.
2/17/2022 251.05(2)(a)2. Staff Record - Completed Background Check Missing FBI for 2 individuals
8/25/2021 251.06(2)(i) Deteriorating Paint Outdoor play surfaces contained deteriorating paint accessible to children.
3/30/2021 251.04(3)(i) Report - Unknown Whereabouts Or Left Premise The department was not notified until March 30, 2021 of an incident that resulted in a provider not knowing the whereabouts of a child in attendance at the center that had occurred on March 19, 2021. Reporting is required within 24 hours of a incident. Order issued.
3/30/2021 251.055(1)(a) Supervision Of Children On March 19, 2021 a two-year-old failed to be supervised when they were left alone and unsupervised by child care workers outside on the playground for 15-20 minutes. Order issued.
3/30/2021 251.055(1)(f) Child Tracking Procedure On March 19, 2021 child care workers failed to adhere to the centers procedure for ensuring the number, names, and whereabouts of children in care by counting and verifying children at the designated locations when coming in from the playground. Order issued.
3/30/2021 251.06(10)(dm)1. Washrooms - Sanitary Conditions Washrooms failed to be maintained in a sanitary manner- Toilet paper in the toddler/two's bathroom failed to be available from the dispenser allowing for not handling the roll.
3/30/2021 251.06(2)(n) Garbage Containers - Construction & Disposal Schedule Garbage container containing food waste failed to be covered- two year old room.
3/30/2021 251.06(3)(b)4. Emergencies - Record Of Fire / Tornado Drills There was no documentation of monthly tornado practice for October 2020 and monthly fire practice for October thru December 2020.
3/30/2021 251.09(4)(a)5. Infant & Toddler - Soiled Diapers Disposal A soiled pull-up failed to be disposed of in a hands free covered container. The pull-up was placed in the regular bathroom towel garbage accessible to children.
2/8/2021 251.04(6)(a)5. Child Record - Alternate Arrival / Release Agreement A 4K child's file to contain an alternate arrival and release agreement.
2/8/2021 251.055(1)(h) Procedure If Absent Without Prior Notification 1/19/21 the center failed to contact the parent when a child is absent from the cntr w/out prior notification, 4yr old child failed to return from 4K from the bus. 3 staff were made aware that the child had not returned to the cntr, no call was made to parent to check child's whereabouts. The cntr was notified by the bus company that the child was found on the bus while putting the bus away for the night. The child was returned to the cntr safely and the parent was notified at that time. Violation is the result of a self-reported incident by the center as required by licensing. Warning issued.
2/8/2021 251.06(9)(d)1.a. Food Storage - Perishable, Potentially Hazardous Food Milk failed to be maintained at 40d F. Milk gallons were being sent to classrooms for lunch and then returned to the refrigerator, this day the milk placed back in the refrigerator after lunch was -whole milk gallon 50d and 2% 58d.
9/6/2019 251.04(6)(a)1. Child Record - Enrollment Information Of 6 Children's Records reviewed 3 were missing completed enrollment information- emergency contact and authorized persons to call.
9/6/2019 251.05(1)(c) Cardiopulmonary Resuscitation Training Of 5 Staff Records reviewed 2 failed to have documentation of current CPR training.
9/6/2019 251.06(5)(b)1. Deteriorating Paint Outdoor play surfaces contained deteriorating paint accessible to children.

Date 5/5/2022
Rule Number 251.11(4)(b)
Rule Summary Continuation License - Application Materials Submission
Description
At Least 30 Days Before The Continuation Review Date Of License, An Applicant for license renewal Shall Submit To The Department the following materials: A Completed License Continuation Application, The License Renew Fee Under S. 48.65(3)(A), Stats., And Any Forf. Due And Owing Under 48.715(3), Stats., Or Penalty Under 48.76, Stats. Any Changes to Center Policies Not Previously Submitted.
Date 2/18/2022
Rule Number 251.04(2)(h)8.
Rule Summary Policy Submitted & Implemented - Child Guidance
Description
A staff member failed to implement the centers Child Guidance policy to a child when they roughly grabbed the child by the arm, the child was related to the staff; however they are an enrolled child and the center policy shall be followed while the child is in care.
Date 2/18/2022
Rule Number 251.04(4)(a)3.
Rule Summary Parent Notification - Minor Injury
Description
A minor injury failed to be reported to a parent (father) when the child was picked up at the center. The mother (employee) was notified at the end of the day/shift.
Date 2/18/2022
Rule Number 251.055(1)(a)
Rule Summary Supervision Of Children
Description
Infant/toddler staff failed to guide a child's behavior and activities, prevent harm, and ensure safety. A child obtained 2 small art pom-poms, staff were unable to remove the items from the child mouth once noticed resulting in the child swallowing them and later passing them. A separate child was observed crawling under the table twice and eating food items that were dropped to the floor.
Date 2/18/2022
Rule Number 251.07(1)(d)
Rule Summary Daily Routines
Description
Activates failed to be planned to avoid keeping children waiting in lines or assembled in groups. Children in the 2-year-old room were observed on video to be sitting ideally at the table waiting for lunch for more than 10 minutes while the staff picked up the room disciplining the children when they acted out.
Date 2/18/2022
Rule Number 251.07(5)(b)1.
Rule Summary Mealtime - Staff With Children
Description
Staff failed to sit at the table with children during mealtimes. Staff in the infant/toddler and 2-year-old rooms were observed on video failing to sit with the children at mealtime.
Date 2/18/2022
Rule Number 251.07(5)(b)5.
Rule Summary Eating Surfaces - Cleaned, Sanitized
Description
Eating surfaces failed to be washed and sanitized before and after each use. Staff in the infant/toddler, 2's, and 3 year old rooms were observed not following the 2 step cleaning process. Staff did one step or no cleaning at all.
Date 2/18/2022
Rule Number 251.07(6)(dm)3.a.
Rule Summary Medical Log - Observation Or Evidence Of Injury
Description
An injury that was seen on a child's finger failed to be documented in the medical log regardless of whether it was received while in the care of the center. Child had a blister type/scratch on their finger- unknown how it was obtained.
Date 2/18/2022
Rule Number 251.07(6)(dm)3.b.
Rule Summary Medical Log - Injury In Care
Description
An injury that posed a potential health issue to a child failed to be documented in the medical log. Child swallowed art/craft pom poms.
Date 2/18/2022
Rule Number 251.07(6)(i)1.
Rule Summary Washing Child's Hands & Face
Description
During observations, children's hands failed to be washed with soap and warm running water before meals and snacks and after diapering. Meals and snacks-2's. Diapering-2's and toddlers.
Date 2/18/2022
Rule Number 251.07(6)(i)2.
Rule Summary Adult Handwashing
Description
Persons working with children failed to wash their hands with soap an swarm running water before handling food, before and after assisting with diapering. If gloves are used, hands shall be washed after the removal of gloves. Observed in the 2's and infant/toddler rooms.
Date 2/18/2022
Rule Number 251.09(3)(a)11.
Rule Summary Infant & Toddler - Care During Feeding
Description
Infant seats with safety straps failed to be used in the infant/toddler room. Children were observed being placed in the Kidney table bucket seat without the manufactures safety straps being used.
Date 2/18/2022
Rule Number 251.09(4)(a)3.
Rule Summary Infant & Toddler - Diaper Changing Surface Disinfection
Description
The diaper changing surface failed to be cleaned with soap and water and a disinfectant solution after each use. Observed in the 2's and infant/toddler rooms.
Date 2/18/2022
Rule Number 251.09(4)(a)5.
Rule Summary Infant & Toddler - Soiled Diapers Disposal
Description
Soiled diapers and gloves if used failed to be placed in a hands -free covered container. Staff in the 2's were observed not using the foot activated hand-free option to dispose of soil diapers.
Date 2/17/2022
Rule Number 251.05(2)(a)2.
Rule Summary Staff Record - Completed Background Check
Description
Missing FBI for 2 individuals
Date 8/25/2021
Rule Number 251.06(2)(i)
Rule Summary Deteriorating Paint
Description
Outdoor play surfaces contained deteriorating paint accessible to children.
Date 3/30/2021
Rule Number 251.04(3)(i)
Rule Summary Report - Unknown Whereabouts Or Left Premise
Description
The department was not notified until March 30, 2021 of an incident that resulted in a provider not knowing the whereabouts of a child in attendance at the center that had occurred on March 19, 2021. Reporting is required within 24 hours of a incident. Order issued.
Date 3/30/2021
Rule Number 251.055(1)(a)
Rule Summary Supervision Of Children
Description
On March 19, 2021 a two-year-old failed to be supervised when they were left alone and unsupervised by child care workers outside on the playground for 15-20 minutes. Order issued.
Date 3/30/2021
Rule Number 251.055(1)(f)
Rule Summary Child Tracking Procedure
Description
On March 19, 2021 child care workers failed to adhere to the centers procedure for ensuring the number, names, and whereabouts of children in care by counting and verifying children at the designated locations when coming in from the playground. Order issued.
Date 3/30/2021
Rule Number 251.06(10)(dm)1.
Rule Summary Washrooms - Sanitary Conditions
Description
Washrooms failed to be maintained in a sanitary manner- Toilet paper in the toddler/two's bathroom failed to be available from the dispenser allowing for not handling the roll.
Date 3/30/2021
Rule Number 251.06(2)(n)
Rule Summary Garbage Containers - Construction & Disposal Schedule
Description
Garbage container containing food waste failed to be covered- two year old room.
Date 3/30/2021
Rule Number 251.06(3)(b)4.
Rule Summary Emergencies - Record Of Fire / Tornado Drills
Description
There was no documentation of monthly tornado practice for October 2020 and monthly fire practice for October thru December 2020.
Date 3/30/2021
Rule Number 251.09(4)(a)5.
Rule Summary Infant & Toddler - Soiled Diapers Disposal
Description
A soiled pull-up failed to be disposed of in a hands free covered container. The pull-up was placed in the regular bathroom towel garbage accessible to children.
Date 2/8/2021
Rule Number 251.04(6)(a)5.
Rule Summary Child Record - Alternate Arrival / Release Agreement
Description
A 4K child's file to contain an alternate arrival and release agreement.
Date 2/8/2021
Rule Number 251.055(1)(h)
Rule Summary Procedure If Absent Without Prior Notification
Description
1/19/21 the center failed to contact the parent when a child is absent from the cntr w/out prior notification, 4yr old child failed to return from 4K from the bus. 3 staff were made aware that the child had not returned to the cntr, no call was made to parent to check child's whereabouts. The cntr was notified by the bus company that the child was found on the bus while putting the bus away for the night. The child was returned to the cntr safely and the parent was notified at that time. Violation is the result of a self-reported incident by the center as required by licensing. Warning issued.
Date 2/8/2021
Rule Number 251.06(9)(d)1.a.
Rule Summary Food Storage - Perishable, Potentially Hazardous Food
Description
Milk failed to be maintained at 40d F. Milk gallons were being sent to classrooms for lunch and then returned to the refrigerator, this day the milk placed back in the refrigerator after lunch was -whole milk gallon 50d and 2% 58d.
Date 9/6/2019
Rule Number 251.04(6)(a)1.
Rule Summary Child Record - Enrollment Information
Description
Of 6 Children's Records reviewed 3 were missing completed enrollment information- emergency contact and authorized persons to call.
Date 9/6/2019
Rule Number 251.05(1)(c)
Rule Summary Cardiopulmonary Resuscitation Training
Description
Of 5 Staff Records reviewed 2 failed to have documentation of current CPR training.
Date 9/6/2019
Rule Number 251.06(5)(b)1.
Rule Summary Deteriorating Paint
Description
Outdoor play surfaces contained deteriorating paint accessible to children.

The following details are reported by the child care provider. These details are not verified by the Department of Children and Families. These details are updated by the provider and may not be up to date. Please contact the provider for the latest information.

Special Types of Care Available

Before School Care provided.
After School Care provided.
Drop In Care provided.
Rotating Care provided.

Program Philosophy

None Reported.

Vacancies

None Reported.

Waitlist

This provider does not have a waitlist.
Footnotes

* An enforcement action is a sanction or penalty that the Department of Children and Families may impose to gain a child care center's compliance with administrative rule. An enforcement action only pertains to licensed care -- not to certified care. On the date indicated above, an enforcement action was issued by the Department to address a violation of one or more administrative rules. The center can dispute an enforcement action through an appeal. If there is an appeal, this is also indicated above. If no decision is listed for an appealed action, contact the appropriate Department Regional Office for more information. The Department may resolve an enforcement action through a stipulation agreement with the licensee. The Department can also issue a warning letter which is not an enforcement action and does not have appeal rights

** Any violations included in an enforcement action are both displayed next to the enforcement action and displayed in the listing of violations. Forfeitures are displayed next to their action type, and forfeiture amounts are identified next to each violation

*** During a partial review of rule requirements on the date indicated, no rule violations were observed

To obtain more detail or more history on regulatory compliance, contact the Licensing Regional office.